Thank you for choosing Bible Davids Ministries for your digital spiritual resources. This Digital Product Policy explains how our digital products are delivered, accessed, and used.
1. Digital Product Delivery
Digital products, including E-books, audio books, E-courses, and other digital resources, are delivered electronically to the email address or other contact information provided during checkout.
E-books and audio books are generally delivered immediately after purchase through an email containing a download or access link and any necessary instructions. Each purchase includes up to 3 downloads or access attempts. We recommend downloading and saving your digital product to your preferred device after receiving it.
E-courses are delivered through the Supernatural Institute learning platform. After purchasing a course, you will receive instructions to the email address provided during checkout. Your username will generally be the email address used to make your purchase.
2. Accessing E-Courses
To access your purchased courses, use the login information provided to you and sign in through the Supernatural Institute learning portal. If you do not receive your access information or forget your password, use the “Forgot Password” option on the learning portal to reset your password.
When multiple courses are purchased using the same email address, your purchased courses may be available within the same learning account.
Unless otherwise stated for a specific course, course access is provided for the duration that the course remains available on the Supernatural Institute platform.
3. Accessing E-books and Audio Books
Once downloaded, your E-book or audio book may be enjoyed on a compatible device or reading/listening platform of your choice. You may save the file to your phone, tablet, computer, or other compatible personal device.
E-books may also be imported into compatible reading applications, such as Apple Books or Kindle, for personal use. Instructions for transferring or importing digital files may vary depending on your device or platform. Once the digital product has been delivered, the customer is responsible for managing and transferring the file to their preferred device or platform.
4. Customer Information
Please ensure that the email address and other contact information provided during checkout are accurate. Digital products and access information are delivered using the information provided by the customer.
Bible Davids Ministries is not responsible for delivery issues caused by an incorrect or inaccessible email address or other incorrect contact information provided at checkout. If you have not received your digital product or access information, please contact us at products@bibledavids.org for assistance.
5. Digital Product Access
Digital products are intended for the individual purchaser and may not be shared, redistributed, resold, reproduced, or otherwise made available to others unless expressly authorized by Bible Davids Ministries.
6. Digital Product Sales Are Final
All digital product sales are final and non-refundable. This includes E-books, audio books, E-courses, and other digital products. Because digital products are delivered electronically and access or download may be provided immediately after purchase, we do not accept returns, exchanges, or refund requests once a digital product has been purchased and delivered or access has been provided.
If you experience a technical issue accessing a digital product you purchased, please contact products@bibledavids.org, and we will make reasonable efforts to assist you with accessing your purchase.
By purchasing a digital product from Bible Davids Ministries, you acknowledge and agree to the terms outlined in this Digital Product Policy.